Terms & Conditions
Effective Date: June 1, 2025
1. Acceptance of Terms
By accessing or using the Her NOVA Wellness website located at www.hernovawellness.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, users, and anyone who accesses or uses the Site.
2. About Her NOVA Wellness
Her NOVA Wellness is a women's hormone replacement therapy and wellness practice located in Louisiana. Our Site provides general information about our services, allows visitors to contact our office, and enables the purchase of supplements. We do not provide medical diagnoses, prescriptions, or treatment through this website.
3. No Medical Advice
The content on this Site, including text, graphics, images, and other materials, is provided for general informational purposes only. Nothing on this Site constitutes medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, including hormone therapy.
Use of this Site does not create a patient-provider relationship between you and Her NOVA Wellness or any of its staff.
4. Services Described on This Site
Her NOVA Wellness offers women's hormone replacement therapy and related wellness services at our physical practice location. Information on this Site about services, staff, and treatments is for informational purposes. Actual services are provided in person and subject to a separate patient agreement and applicable Louisiana medical regulations.
5. Supplement Purchases
5.1 Product Information
Her NOVA Wellness offers dietary supplements for purchase through this Site. These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Consult your healthcare provider before beginning any supplement regimen.
5.2 Orders and Payment
All purchases are subject to product availability. We reserve the right to refuse or cancel any order at our discretion. Payment is required at the time of purchase. Prices are listed in U.S. dollars and are subject to change without notice.
5.3 Shipping and Returns
Supplement orders are typically processed within 3-5 business days. Returns may be accepted within 14 days of delivery for unopened, unused items in original packaging. Please contact us at info@hernovawellness.com to initiate a return. We reserve the right to refuse returns that do not meet these conditions.
6. Contact and Communications
When you contact us through our website forms, phone number, or email, you consent to receiving communications from Her NOVA Wellness in response. We will not use your contact information to send unsolicited marketing without your consent. Please note that communication via email and web forms may not be fully secure. Do not submit sensitive personal health information through these channels.
7. Acceptable Use
You agree not to use this Site to:
Violate any applicable local, state, or federal law or regulation
Transmit any content that is unlawful, harassing, abusive, or harmful
Attempt to gain unauthorized access to any portion of the Site or its related systems
Interfere with or disrupt the integrity or performance of the Site
Collect or harvest any personally identifiable information from the Site
8. Intellectual Property
All content on this Site, including but not limited to text, logos, images, graphics, and design, is the property of Her NOVA Wellness or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.
9. Third-Party Links
This Site may contain links to third-party websites for your convenience. Her NOVA Wellness does not endorse or assume responsibility for the content, privacy practices, or policies of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
10. Disclaimers and Limitation of Liability
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Her NOVA Wellness does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by law, Her NOVA Wellness, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of, or inability to use, this Site or its content.
11. Indemnification
You agree to indemnify and hold harmless Her NOVA Wellness and its staff, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of this Site, your violation of these Terms, or your violation of any rights of a third party.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Louisiana.
13. Changes to These Terms
Her NOVA Wellness reserves the right to update or modify these Terms at any time. Changes will be posted to this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Her NOVA Wellness
Website: www.hernovawellness.com
Email: info@hernovawellness.com
Phone: (337) 484-3129
Current Location: 1921 Kaliste Saloom Rd Suite 203 A, Lafayette, LA 70508
Upcoming Location: 3809 Ambassador Caffery Pkwy Suite 120-C, Lafayette, LA 70503